You cannot do anything else but to listen first. Nothing else can help you have to be in a quiet room with a clear line and a focused mind and listening to the customers need.
Chapter 1.0 Listen and Focus
Published by Peter Days
I'm building a brand where I can use my education and creativity. We are cultural brokers developing strategic, highly creative and effective multi-media marketing campaigns. We will be responsible for gathering appropriate customer insights and data points to create and produce many types of marketing plans that effectively set objectives, identify appropriate target audiences, develop positioning strategies, then integrate mass-media, social media, promotional activities and other tactics that effectively engage appropriate audiences. View all posts by Peter Days